Arova Woods Zinc Journey by The Fern, Lonavala

Dates of Stay: May 4-5 2025 Room Type: Deluxe Room Overall Rating: 4/5 Pros: 1. Excellent Location: The hotel is located in the heart of the city, within 10 min walking distance to main market 2. Friendly Staff: The front desk staff were friendly and helpful, assisting with our requests promptly. 3. Clean and Comfortable Room: Our room was clean, and comfortable, with not so great view just the backtard wall but thts ok as for privacy we had curtains all the time. Room Had all amenities. Bathroom was nice and clean also good hot water. Cons: 1. Slow Room Service: Room service was slow, and our any request fr items like towel and stuff took longer than expected to arrive.. Additional Comments: 1. The hotel's pool was clean and well maintained. They provided with pool towels also 2. The breakfast buffet had a good variety of options. Made to order paratha omlets and dosa were also thr . And all of it was tasty. The chef was present thr and asked us if we had liked the food . Overall We would recommend this hotel to others, despite one minor feedback for room service . Overall I would rate it 4.5/5 Rating Breakdown: - Cleanliness: 5/5 - room Service: 3/5 - Amenities: 4/5 - Location: 5/5 - Value: 4/5.

Extremly bad expierence, pathetic. Its just for name sake it is Fern Brand. We paid for a one night and such room size is not accepted at all nor the rooms are upto the mark at all. It just like a normal 2* hotel who should charge max. Also their was no Buffet breakfast at all as no guest. We book such brand that BF is USP but they charge you high money and send Cold food in room saying Guest nahi hai. If they charge us such high money Dnt go by this. Very bad expierence. We took wrong decission booking Highly recommend not to go for this property if charges are above not worth at all. Fern is just name but otheewise such basic local hotel. Staff is also not polite they dnt even care about ppl. I need full refund for such wrong behaviour.

Arova Woods was a beautiful cozy property, well maintained with a lovely pool, garden, quaint restaurant and vert polite staff. We stayed in the garden facing balcony room. The room size was small but the overall room and bathroom and their service was really warm. The staff even enquired if needed anything before they called it a night and even came handing us some soaked almonds in the evening. That was a lovely touch. The breakfast spread was good with lots of healthy options as well. There is also a very nice restaurant just next to the property in case you'd want to walk and eat out. We had fun. Our son also enjoyed his stay. The location was also not remote and right on the highway so it was easy to locate.

It was such a superior experience we had at Arova Woods by the Fern, Lonavala. Nice hospitality, Food Quality is too awesome, Number of dishes served to be increased as Chinese dishes are not in Menu...Also need to upgrade Starter Items. But good thing is we can do swiggy or Zomato for food at our doorstep. Overall it was a nice experience.