Hotel Galaxy

There were spider webs in the room. Almirah was not in condition that we can use it. Bed-sheets were having holes. Staff is good. Room service is good. They don’t bother to inform guests that there kitchen will not work on this date. When you give them a call for breakfast, they will tell you kitchen is not available today. Then you have to move out for breakfast.They tell that they have contacts in cab service provider and whenever you want cab, juts tell us one hour in advance. We told them during check-in only that we we will need can during checkout after 2 days. They said, just inform us 1 hour in advance. We informed them 2 hours in advance. Then after some time they call in room to confirm whether we need AC cab or not. We said, AC cab will be better. They said OK, cab will be there at 11 am. We were at the reception at 10:50 am for checkout. Formalities were done but cab didn't come. They keep on saying that it is coming in 5 min. At 11:35, non-AC cab came and they said this is big car so you have to pay more. They don't bother that due to tgis delay our flight will be missed. This is very big disappointment whicv we were not expecting.

Nice clean rooms. Excellent staff. We were there a bit earlier than the expected checkin time and they allowed us to checkin earlier without hassle. Hotel is near the main market thus shopping and food options are easily accessible. Helipad and yatra registration counters are also nearby. Definitely recommended.

best hotel.....I usually give more time to search for the best hotel with decent terrif ...honestly it was beyond expectation ....very near to main bazar,niharika complex....neat and clean and spacious room...specially very clean washroom..nice staff...amazing stay....keep this up !

Hotel staff is polite and well behaved. Room and bathroom was clean.well located property with adjacent medical shop and lots of restaurant nearby , parking facility is not available. Overall good experience with family Staff behaviour , Clean room , Location