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Guest Reviews & Rating for JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

goRating

4/5

504 Ratings

189 Reviews
5
219
4
153
3
71
2
30
1
31

What our guests say?

  • good staff (52)
  • spacious room (46)
  • pleasant stay (33)
  • hot water (31)
  • amazing view (27)
  • excellent food (24)
  • + 6 more
ND
(Stayed 21 Jul, 2025)

group Traveller

1/5
Worst Staff Behaviour (Receptionist) , Don't know how to behave with a guest .. continuously do argue with us . According to him I have to submit my room keys if I go outside the room for a walk , I really don't know if the room is clean then why should I have to submit the keys to them !!
(Stayed 19 Jul, 2025)

family Traveller

5/5
The service and food was great. All the service people were very helpful. Now the worst part, Management needed to invest in maintenance, we took 2 rooms, bathroom locks were broken, on 2nd day of our stay lock of main door got broken, electric kettle was non functional, geyser was not working properly as well.
(Stayed 18 Jul, 2025)

5/5
5 star only for the service provided by staffs and food was awesome as well. Hotel management seriously need to invest in maintenance. where should I start Washroom door knobs are broken, Gyser does not work properly, Blankets are dirty, on pilow cover stains are visible. kudos to staffs, for them our stay was good.
BB
(Stayed 17 Jul, 2025)

5/5
beautiful
SD
(Stayed 13 Jul, 2025)

group Traveller

5/5
Professional and Great hospitality at reasonable cost Privacy and sense of sensitivity
RK
(Stayed 13 Jul, 2025)

5/5
great location, best pure veg food & hotel staff & their service is excellent.

jaingroup gangtok Replied in 3 days

Dear Guest , Thank you for your kind review. We're so pleased to hear that our location, pure vegetarian cuisine, and a ...more

NK
(Stayed 12 Jul, 2025)

5/5
very very good service

jaingroup gangtok Replied in 4 days

Dear Guest , Thank you for your kind words. We're truly glad you had a positive experience with our service. It’s feedb ...more

RR
(Stayed 10 Jul, 2025)

group Traveller

5/5
everything was too good, highly recommended this hotel

jaingroup gangtok Replied in 6 days

Dear Guest, Thank you for your generous feedback. We're delighted to hear that you had such a great experience and trul ...more

AS
(Stayed 4 Jul, 2025)

5/5
Overall Good, you could try.. thanks

jaingroup gangtok Replied in 11 days

Dear Guest , Thank you for your thoughtful feedback. We’re glad to hear you had an overall positive experience. Your su ...more

IK
(Stayed 26 Jun, 2025)

group Traveller

5/5
super DELUXE Room's great VIEW amazing location ROOM INTERIOR & VIEW

jaingroup gangtok Replied in 20 days

Dear Guest, Thank you for the fantastic review. We're glad you loved the super deluxe rooms, the beautiful views, and o ...more

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