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Reviews of Hotel Mann Palace

Central Mahabaleshwar, MahabaleshwarMain Market, Valley View Road, Mahabaleshwar Satara Dist. Maharashtra412806Central MahabaleshwarMahabaleshwarIndia

6 minutes walk to Mahabaleshwar ST Station

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2192.7/5

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Guest Reviews & Rating for Hotel Mann Palace

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2.7/5

21 Ratings

9 Reviews

Mangesh Gund (Stayed 30 Jan, 2024)

family Traveller | 1 Reviews Written

5/5

NIKUNJ THAKER (Stayed 31 May, 2019)

group Traveller

4/5

Cleanliness was very good, Toilet was very clean.Staff behaviour was good.

Manager | Mann Palace Replied in 8 hours

Dear Guest , Thank you so much for the amazing feedback, We’ll put in our efforts to provide consistent service every t ...more

Archana Mishra (Stayed 27 Dec, 2017)

1/5

Parking area is big, but reaching there is a big challenge as it's just at the end of the market. Room size was fine, but the basic things like bed sheet, covers etc were not clean. I had to ask the person to change those and he kept me telling its clean. God knows when the blankets were washed or not. And you need to carry your towels as they would provide one towel per couple. Never heard such hotel policies. Hot water will be there as per timings. Not worth spending money here.

Reservations | Hotel Mann Palace Mahabaleshwar Replied in 4 months

Dear Guest, we are sorry for the poor experience. We have instructed the staff to provide better services

Bhushan Kadu (Stayed 1 May, 2017)

1/5

total stay was bad , not good service , surrounding was bad

Manager | Hotel Mann Palace Replied in 1 day

Dear Sir, Thank you so much for your feedback.Sorry for the inconvenience caused to you.We wish to give us a chance to s ...more

Samir Panjvani (Stayed 15 Aug, 2016)

1/5

Below average property, lack of basic facilities like 24 hours hot water (you get hot water bucket only in morning hours), towel Shampoo not provided, not having own kitchen, No room service very similar to Lodge property

Manager | Revguru Replied in 4 months

Dear Sir, Sorry for inconvenience in your stay. hope you to see again. kindly shared issues with us will clear it out.

Sonal Bhujbal (Stayed 16 May, 2016)

3/5

Hotel is nice but no breakfast is provided by them...if they do this then it will be great deal...but u can stay here with clean room and hot water

Manager | Mann Palace Replied in 2 months

Dear Ma'am, thank you for the wonderful feedback. We have noted your suggestion.

Sanket Naik (Stayed 14 Apr, 2016)

1/5

No room service. should provide all amenities. no receptionist present for booking rooms.

Manager | Mann Palace Replied in 6 days

Dear sir, we are sorry for the poor experience. We have instructed the staff to provide better services

Sirshendu Mandal (Stayed 12 Feb, 2016)

2/5

Manager | Mann Palace Replied in 2 months

Dear sir thank you for the feedback

Akshay Jadhav (Stayed 26 Dec, 2015)

1/5

Service and amenities were not upto the mark frequent power cuts and no supply of hot water .. only in morning.. even though he had solar heaters.. view only there is a strawberry field.. which can be seen outside window.. and there is not enough parking space.. and road to reach the hotel is extremely narrow.. only one vehicle at a time

Manager | Mann Palace Replied in 4 months

Dear sir, we apologise for the bad experience. We are following up on the complaints.