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Guest Reviews & Rating for Hotel Royal Batoo
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4/5
130 Ratings
68 Reviews
5
61
4
36
3
14
2
7
1
12
What our guests say?
- helpful staff (27)
- spacious room (12)
- perfect location (8)
- delicious food (7)
- nice stay (6)
- near dal lake (6)
- + 2 more
AA
Akash Asthana (Stayed 27 Jan, 2024)
group Traveller | 2 Reviews Written
2/5
Absolutely pathetic service. Deliberately mis-billed us on food, to extort money. The in-room dining price told to us verbally qas 2 or 3 times more than the actual cost written in the menu. Its only when I asked the hotel staff for bill, I realised that the food charges (paratha during breakfast) they were quoting me were 3 times (90 vs 280).
They even billed me double for Rajma daal I ordered. No mistake but deliberate, fortunately I spotted it at the time of check-out.
Only good thing is the room size and location (600 mts from Dal gate).
Never recommended this hotel.
RT
Ravindra Tiwari (Stayed 11 Jan, 2024)
family Traveller | 1 Reviews Written
4/5
Locality is good & in market, near to Dal lake.
Staff is good & supportive
RK
Raktim Konwar (Stayed 28 Oct, 2023)
group Traveller
5/5
CP
chandrasen Patil (Stayed 18 Sep, 2023)
family Traveller | 2 Reviews Written
3/5
I had booked an AC room, but they checked me into a non-AC room, when asked why, they said i dont have an AC room booking, went down to the reception, showed them my booking again, then they shifted us to an AC room.
Earlier in the same week I had stayed here in a non-AC room for 4 days. I think I should have booked the same room again , at least save some money. I expected the AC room to be better but I was up until 1:30 am killing mosquitoes.
AJ
Arvind Jeewooth (Stayed 13 Mar, 2023)
group Traveller
3/5
Be careful while ordering though room service since they never bring back the change if you give a big note. However we requested 1 hour extra for check out and it was granted, we appreciate this extra service.
DV
Dhruv Vyas (Stayed 14 Dec, 2022)
group Traveller
1/5
INHUMAN staff. The rooms are stinky and has insects, the washroom door did not had lock, we had a death in the family and checked out a day or two early still did not refunded the amount. The receptionists areeven worseIf you get an emergency which you can get anytime, no one in this place will even help you or ask you if you need help!
MS
Mihir Shah (Stayed 15 Feb, 2022)
group Traveller | 4 Reviews Written
1/5
Not at all as expected, Bathroom is too small and smelly, No toiletries at all, just a tiny soap and a very tiny shampoo. Was offered very small room while check-in, though they changed it after my request for a better room, In room breakfast order was not served as there were lot of guests 🙄 this was their reply. Mineral water bottle is charged mrp*2.5 times which was not worth compared to the property they have. STAFF WAS HELPFUL BUT THAT DOESNT CHANGE THE PROPERTIES WORST OFFERINGS. Recommended to check other better and reasonable properties just around.
Kumar Siddharth (Stayed 18 Dec, 2021)
group Traveller | 7 Reviews Written
3/5
Very Less option in Buffet breakfast. Room was very small and conjusted.
Heating was proper. Frequent Power cut. and TV Channel was not coming once the power cut or TV Off. then need to call house keeping for TV channel.
Sharad Verma (Stayed 18 Sep, 2021)
group Traveller | 4 Reviews Written
1/5
Horrible reception staff, so rude, not worth, had visited with family, it’s an typical localide hotel, they don’t even bother to check online reservations, no courtesy!
SS
Smriti Sharma (Stayed 7 Jan, 2019)
group Traveller | 2 Reviews Written
4/5
Manager | Royalbatoo Replied in 2 months
Thanks for rating us 4****
