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Guest Reviews & Rating for Hotel Shanti Palace

goRating

3.4/5

175 Ratings

91 Reviews
5
42
4
54
3
44
2
15
1
20

What our guests say?

  • good staff (23)
  • good room (16)
  • good stay (10)
  • superb location (7)
  • nice place (6)
  • nice food (5)
  • + 1 more
DP
(Stayed 2 Oct, 2022)

group Traveller | 1 Reviews Written

1/5
Very Bad Experience. No proper housekeeping. No room service. TV is not working.... Smelly 🀒 rooms... No Towel and soap in the washroom... The location is too bad..false photos and Amenities are shown on internet... Don't fall for that..VERY VERY BAD EXPERIENCE πŸ‘ŽπŸ‘ŽπŸ‘Ž

Manager | Nikhil Shinde Replied in 15 hours

Appologies for your experience

VS
(Stayed 15 Nov, 2021)

group Traveller | 3 Reviews Written

4/5
Good budget friendly place. Warm water for bathing not available. Service was great though and caretaker was helpful

Manager | Nikhil Shinde Replied in 27 days

Thank you for your valuable feedback

AM
(Stayed 2 Apr, 2021)

group Traveller

5/5
Rooms are good. affordable budget friendly. accepts online bookings. supportive staff. Aqua water is available. and Good food with room service. hot water available during morning hours

Undefined | Undefined Replied in 2 days

Thank you for your feedback. We would continue to provide better service in future as well.

VB
(Stayed 21 Dec, 2020)

family Traveller

4/5
This is budget hotel for family; dont expect much room was neat and clean. Care taker and staff were cooperative. Its nearby the main bazaar. You have to find place for parking.

Manager | Nikhil Shinde Replied in 2 days

Dear Guest,Greetings from Hotel Shanti Palace, Mahabaleshwar!Thank you for choosing our hotel for your stay in Mahabales ...more

DB
(Stayed 17 Nov, 2020)

group Traveller

4/5
room was clean, staff are good behaved, all good.... only the problem is gizar, chair and hangers of clothes not available in room

Owner | Nikhil Shinde Replied in 2 days

Dear Sir, Thank you for your feedback. Sorry for the inconvenience. We have noted your suggestions and will work on tha ...more

SJ
(Stayed 7 Jan, 2020)

group Traveller | 4 Reviews Written

5/5
Best service and behaviour. Good hotel to stay in this price. Staffs are very friendly and rooms are clean. Just one thing to say that now it is time to change your bedcovers as it has some stains which doesnt look good.

Manager | Jadhav Replied in 23 hours

Thank you sir for taking time to review our property.

SS
(Stayed 6 Jan, 2020)

group Traveller | 1 Reviews Written

5/5
nice hotel stay. very good service provide by staff and very supportive management. food served like homely food teast budget hotel but very best hospitality. Good experience.

Manager | Jadhav Replied in 11 hours

Thank you very much for taking time for this lovely review. We will like to see you again .

MK
(Stayed 2 Jan, 2020)

family Traveller | 3 Reviews Written

1/5
this guy are just looting the customer by giving breakfast options. first thing they don't have any option to serve food at their place. we were asked to go to a hotel opposite to it where only uttapa and tea were served that too pathetic no breakfast option in the hotel as mentioned in their package. have to go to next hotel to get free breakfast where you only get uttapa and tea both pathetic and tasteles.

Manager | Jadhav Replied in 4 days

I'm really apologetic about your experience sir but we will server better on your next visit sir.Thank you for your feed ...more

(Stayed 31 Dec, 2019)

group Traveller | 11 Reviews Written

5/5
It's a very good hotel in Mahabaleshwar Very comfortable stay

Manager | Jadhav Replied in 2 days

Thank you very much sir..

AB
(Stayed 25 Dec, 2019)

group Traveller

3/5

Manager | Jadhav Replied in 2 days

Thank you

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