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Reviews of Sterling Munnar

Chinnakanal, MunnarChinnakanal Village, Munnar, Idukki District685612ChinnakanalMunnarIndia

19.2 km from city centre

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46114.1/5

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Guest Reviews & Rating for Sterling Munnar

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4.1/5

46 Ratings

11 Reviews

What our guests say?

friendly staff (1)
good stay (1)
awesome amenity (1)
main town (1)
bad experience (1)

Indrajith Asokan (Stayed 15 Jul, 2025)

family Traveller | 1 Reviews Written

1/5

Terrible. Foul smell always from toilets. Worst check in experience (more than one and half hour). Disappointed with restaurant services, waited more than half an hour, just for tea. Finally, we contacted Goibibo customer care for support and help.

Sterling Munnar Replied in 5 days

Dear Indrajith, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the fo ...more

kadhir vel (Stayed 21 Apr, 2025)

group Traveller

1/5

First, they gave us room no 1428,1429&1430. The moment we opened the door awe full smell like rotten egg on all the three rooms. Immediately we called room service, after 20Minutes of waiting on outside the room with 1 1/2 yr old baby they came and said that was mop smell. and after another 20Minutes we reached out reception for sending a supervisor to inspect the room. he came and inspected he deeply apologized and agreed to change the room. The gave us room with less amenity i.e- they gave que ...more

SUNIL GOND (Stayed 31 Jan, 2025)

group Traveller | 16 Reviews Written

5/5

Manager | Sterling Munnar Replied in 12 hours

Hi Sunil, Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciate it i ...more

Riyaz A (Stayed 30 Jan, 2025)

family Traveller | 1 Reviews Written

5/5

great stay

Manager | Sterling Munnar Replied in 8 hours

Hi Riyaz, Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciate it i ...more

Rahul Nair (Stayed 8 Jan, 2025)

group Traveller

4/5

I stayed here for 1 night on 06.01.2025. Took rooms for my family. In one room the lights were going off due to some loose contact. Called reception but no body attended unless I repeatedly called them for 3 or 4 times. Further room sleepers were not provided. Staff was not responding to calls unless you call them again and again.

Manager | Sterling Munnar Replied in 4 hours

Dear Rahul, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your st ...more

Neel Narlawar (Stayed 21 Dec, 2024)

group Traveller

3/5

Service and people there are extremely nice and the location and place is also really beautiful. However it is horribly overpriced and not worth paying more than 2-3k per night. Even basic amenities like a pool table are charged extra. All the games are overpriced. Hot water was also not available and the AC wasn't working in two of our three rooms. The hotel restaurant and the people were too good and definitely deserve a special mention. Sourav and Yogesh from the restaurant were some of the m ...more

Manager | Sterling Munnar Replied in 4 hours

Dear Neel, Thank you for sharing your experience. We're glad to hear you enjoyed the service and hospitality from Sourav ...more

Vekat Raj (Stayed 2 Nov, 2024)

group Traveller

1/5

poor maitanace 0% response very very bad experience and never expected in sterling munnar

Manager | Sterling Munnar Replied in 4 hours

Dear Vekat, I'm truly sorry to hear about your experience at Sterling Munnar. We appreciate your feedback and understand ...more

Ajmal MA (Stayed 14 Oct, 2024)

family Traveller

5/5

It was a delightful experience overall, i had a fantastic time and would definitely recommend.......

Manager | Sterling Munnar Replied in 4 hours

Dear Ajmal, Thanks so much for your wonderful feedback! We're thrilled to hear you had a fantastic time and are consider ...more

Vaishak R (Stayed 10 Oct, 2024)

family Traveller

3/5

Paid extra for Complimentary Breakfast/Dinner, and booked the hotel because read that there would be Dj at night. Hoped that even if pay almost double compared to similar hotels the stay would give better experience. But a group of school children visited and the hotel staffs completely ghosted other guests. DJ was cancelled without prior notice as they organised Campfire for the students. To our surprise for buffet all the tumblers were empty, even deserts was over by 9pm, Dinner time was upto ...more

Manager | Sterling Munnar Replied in 1 day

Dear Vaishak, Thank you for sharing your experience. It's disappointing to hear that your stay didn't meet your expectat ...more

Marubathula Swetha (Stayed 9 Oct, 2024)

family Traveller | 5 Reviews Written

5/5

It was really very nice stay 😊

Manager | Sterling Munnar Replied in 8 hours

Hi Marubathula, Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciat ...more