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Located on Gandhi Road in Darjeeling, Q SAINA MAPHAM offers top facilities including a restaurant. The hotel is conveniently close to Darjeeling Railway Station (290.00 m), Darjeeling Bus Station (1.50 km), and Ghoom Railway Station (6.90 km). For travelers, Bhadrapur Airport (BDP) is just 55.20 km away. The rooms are equipped with amenities such as a hairdryer, dental kit, and work desk, while the on-site restaurant ensures delightful dining experiences.
This hotel has received positive feedback from guests, with an overall rating of 4.0 out of 5 based on 23 user ratings. Guests particularly appreciate the excellent location, which has a rating of 4.8 out of 5 from 19 users. The service quality at the hotel is rated at 4.1 out of 5 by 19 guests, indicating a high level of satisfaction. In terms of value for money, the hotel has a rating of 2.1 out of 5 from 19 users. The cleanliness of the hotel, although rated lower at 1.4 out of 5 by 2 guests, is an aspect that can be improved. Despite some areas for enhancement, the majority of guests have had a positive experience at this hotel.
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goRating
3.8/5
24 Ratings
family Traveller
family Traveller
Manager | Q Saina Mapham Replied in 8 hours
Dear Lalitendu, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. Your ...more
group Traveller | 3 Reviews Written
Manager | Q Saina Mapham Replied in 1 day
Dear Namita, We are truly sorry to hear about your experience at Q SAINA MAPHAM HOTEL. Your feedback is valuable to us, ...more
group Traveller | 1 Reviews Written
Manager | Q Saina Mapham Replied in 10 days
Dear Harsh, We're glad to hear that you enjoyed your stay with us and appreciated the service. We apologize for any inc ...more
Check-in Time: 2 PM Check-out Time: 11 AM
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Smoking within the premises is not allowed
82/2 Gandhi Road, Gandhi Road, Darjeeling, P.O- DARJEELING, P.S- DARJEELING.
One of the worst experiences we ever had in Darjeeling. This hotel should be renamed as "No Ma'am" 🤣—no empathy, no etiquette at all. You ask the reception to send towels, and they say dial 555, but 555 never picks up. The manager says keep trying but will not send towels even after 10 requests. The restaurant on the 1st floor refuses to send water to the room on the 5th floor—they say call room service! They charge 18% GST on food, which is insane for a room rented in the off-season. They don't clean the room before 4 pm, even if reminded again and again; they just say NO to cleaning the room on request. They won't change the bedsheets because their rules are to change them every second day! 95% of the items on the food menu are unavailable, with a shameless NO to arranging anything unavailable. Done with these guys !! They seriously need a training to treat customers well
A pleasant stay but not got the view room which was available but while booking it wasn't mentioned in Goibibo brochure.Smell of moistness was quite unpleasant but service was nice
Overall experience good. Best location. Service good. Room and bathroom neat and clean, but food and drink price is high
experience is very bad . don't keep their commitment .
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Distance From City Centre | 1.7 km |
Best Rated Hotel in Other Area of Darjeeling | Summit Mall Stone Hotel, Darjeeling |
Nearby Area | Gandhi Road |
Address | 82/2 Gandhi Road, Gandhi Road, Darjeeling, P.O- DARJEELING, P.S- DARJEELING. |
Check-out | 11 AM |
Check-in | 2 PM |
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