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Avianna New Mandala Hotel & Spa
Review of Avianna New Mandala Hotel & Spa

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Reviews of Avianna New Mandala Hotel & Spa

Chauk Bazaar, DarjeelingCooch Bihar Road , Near Himalayan Nursery School,Darjeeling734001Chauk BazaarDarjeelingIndia

2.1 km drive to Darjeeling Mall Road

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125523.4/5

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Guest Reviews & Rating for Avianna New Mandala Hotel & Spa

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3.4/5

125 Ratings

52 Reviews

What our guests say?

delicious food (11)
helpful staff (9)
small room (4)
good stay (4)
walking distance (3)
mall road (3)
+ 3 more

Anthony Dhar (Stayed 26 Jun, 2025)

group Traveller

3/5

The washroom is not good, the holder of the jet spray was missing, the cover of the commode was moving. The door mat was missing outside the washroom. Staff behaviour is very good.

Varsha Bose (Stayed 15 Apr, 2025)

women Traveller

1/5

Hotel Service is very pathetic, in the room there is no telephone, Hotel road location can't explain as it's very tough to reach Hotel staff did not receive the phone however they mentioned 3 numbers of the owner or the booking manager. Hotels give false information in the portal, don't book the premium room as it's not so spacious & there is no balcony view. The balcony is blocked by other properties.

Thanmaya BR (Stayed 28 Feb, 2025)

group Traveller

1/5

My Honest review is only easy to access local market. Room cost is very high, food is very bad, no cleanliness etc… very disappointing

Avianna Group Replied in few seconds

Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during y ...more

Sonali Bhowmik (Stayed 30 Dec, 2024)

group Traveller

1/5

Nothing was good, no heater was available,we were suffering in the cold,no plug points were working, other rooms were having electricity but our room doesn't,lift was not working,we carried our heavy luggage.

Guest Relation Executive | Kriti Tamang Replied in 7 hours

Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during ...more

Dilip Patra (Stayed 29 Dec, 2024)

group Traveller

3/5

Hotel rooms are clean, also close to hotel Ramada , Gandhi road but it is situated in a steep slope and hotel road remaining wet continuously which may cause accident. Restaurant is not well developed. During my two nights stay at Darjeeling the staffs helped a lot to overcome the situation of continuous load setting.

Guest Relation Executive | Kriti Tamang Replied in 18 days

Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during yo ...more

serene khan (Stayed 23 Jan, 2024)

family Traveller

4/5

Sohini Biswas (Stayed 3 Jan, 2024)

group Traveller

3/5

The road to the hotel was pathetic. Even the cab drivers didn't want to travel to that road. They also have a drainage problem due to which the toilets stink in the morning time. The service was good and the food was amazing.Overall workers were polite. The overall service was good and the food was great. The workers were polite and nice. The experience was nice.

Shoumik Roy (Stayed 3 Jan, 2024)

family Traveller | 3 Reviews Written

3/5

Stay was awesome.. But the Room service was pretty ordinary. For tea we have to ask for 5-6times even after that we did not get that.

Rajesh Saha (Stayed 26 Dec, 2023)

family Traveller

1/5

Horrible experience of Check In at the hotel, we were denied entry till 2pm and they said thats their policy as it is written Check In time is after 12 pm.

Venu Gopal (Stayed 1 Aug, 2023)

group Traveller | 1 Reviews Written

4/5

Service is low from house keeping and need fast attention for customer service

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Reviews of Avianna New Mandala Hotel & Spa

Guest Reviews & Rating for Avianna New Mandala Hotel & Spa

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