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Reviews of Birch Hill Retreat

North Point, Darjeeling27/1 (44/1) Nar Niwas, Lebong cart Road , Siddharth Gram , Ward No.28 , Darjeeling 734101North PointDarjeelingIndia

2 minutes walk to Padmaja Naidu Himalayan Zoological Park

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97473/5

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Guest Reviews & Rating for Birch Hill Retreat

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3/5

97 Ratings

47 Reviews

What our guests say?

good service (6)
nice stay (4)
worst experience (3)
tasty food (3)
nice place (3)
triple room (3)

Prasant Kumar (Stayed 16 Apr, 2022)

group Traveller | 1 Reviews Written

2/5

window is broken ! water supply is not good ! hospitality is average. best room for only budget travellers. market area is lil bit distanced.

Undefined | Undefined Replied in 6 months

Sir it's already rectified. Sorry for the inconvenience.

Hariom dwivedi (Stayed 25 Nov, 2019)

family Traveller | 3 Reviews Written

1/5

It was very bad experiance to this hotel no have any reception and assistance room also not to good and bathroom and toilet is dirty Entire experience was too bad

Owner | Dipen Replied in 8 hours

M very sorry for the inconvenience you must have faced.

Anup Singh (Stayed 28 Aug, 2019)

family Traveller

1/5

Very bad smell in the room bed is in bad condition

Owner | Dipen Replied in 1 month

Very sorry for your experience. Will definitely improve. Thank you for your feedback.

Kumari Choudhary (Stayed 17 Jun, 2019)

family Traveller

3/5

room is clean .....but hotal was not a reseption area.staf behaviour was soso....no transpotaion for Sharing taxi...other wise Avrege hotal

Owner | Dipen Replied in 5 months

We are upgrading the hotel..so you will definitely see improvement.

Devendra Mansure (Stayed 16 Jun, 2019)

group Traveller | 3 Reviews Written

3/5

when we came very first day it was scary bt later on there is no problm to stay here...a guy sudarshan is very friendly and we all are enjoyed .

Owner | Dipen Replied in 5 months

Thank you sir for your feedback.

Suvajit Bhaduri (Stayed 11 Jun, 2019)

group Traveller

4/5

The room is little damp n without mirror. Floor is unclean as only sweeping is possible. Hotel people n food are awesome. Manzil (owner), Sudarshan, Sampan are very friendly. It seems a relationship bonding grown with their hospitality. We overlook the damp room n unclean bed linens n quilts.

Owner | Dipen Replied in 5 months

Thank you sir for your feedback. Thank you sir for your feedback.

Sanjay Bhagat (Stayed 9 May, 2019)

family Traveller

1/5

Away from Main City market. we had taken private taxi for going market and taking lunch/dinner. No reception is there. hotel person response is very irresponsible during phone . hotel Maintenance is very poor.

Owner | Dipen Replied in 6 months

Sorry sir for the inconvenience...we are improvising.

ASHWANI DHURIYA (Stayed 25 Apr, 2019)

group Traveller | 3 Reviews Written

4/5

I am happy with this hotel because service is very good and location so beautiful

Owner | Dipen Replied in 7 months

Thank you so much for ur feedback. Hope to see you again.

Anuj Pradhan (Stayed 15 Jan, 2019)

group Traveller | 1 Reviews Written

2/5

Customer Service was good, no doubt on that. However, the cleanliness and quality of the hotel was below average / expectation. it is situated right above Cemetry. No WiFi, No shower head.. old style toilet..

Owner | Dipen Replied in 11 months

We are improvising sir....

Abhishek Das (Stayed 2 Jan, 2019)

group Traveller | 1 Reviews Written

4/5

Room was good... decorated.... no problem..

Owner | Dipen Pradhan Replied in 5 days

thank you sir for your positive feedback....really appreciated.