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Reviews of Jain Group Hotel Potala
Guest Reviews & Rating for Jain Group Hotel Potala
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.9/5
2253 Ratings
1040 Reviews
5
746
4
751
3
403
2
150
1
203
What our guests say?
- helpful staff (265)
- nice location near (180)
- nice stay (114)
- tasty food (86)
- small room (82)
- minutes walking distance (53)
- + 6 more
NK
Nishant Kumar (Stayed 9 Aug, 2025)
5/5
very kind service
SM
Souvik Mandal (Stayed 6 Aug, 2025)
1 Reviews Written
4/5
Good
AT
ARJUN THAMPY (Stayed 23 Jul, 2025)
5/5
The room was neat and clean.
The behavior of staff was very nice and friendly.
Suitable for family. Food was tasty and affordable..
Walkable distance from MG Market, Gangtok.
Vaibhav Rungta (Stayed 19 Jul, 2025)
4 Reviews Written
3/5
2
SP
SAUMYASREE PATHAK (Stayed 5 Jul, 2025)
3/5
1. Near to mall. 10mins walk. Way road very steep climb.
2. Rooms dirty.
3. Washrooms dirty.
4. Tea good.
jaingroup gangtok Replied in few seconds
Dear Guest, Thank you for sharing your feedback. We’re glad you appreciated our convenient location near the Mall Road ...more
BD
Biswajit Dey (Stayed 3 Jul, 2025)
group Traveller
5/5
hotel facilities are very good.
the manager and staffs are also good and shows humble behavior towards guests.
food is ok...but the tea is best 👌 .
clean room , 24 hr water, electricity and other services like booking cars for going out are available...hoping to visit again next time.
jaingroup gangtok Replied in few seconds
Dear Guest, Thank you for taking the time to share your experience with us. We’re truly pleased to hear that you found ...more
BJ
BIKASH JANA (Stayed 29 Jun, 2025)
group Traveller
3/5
1. Rooms partly clean.
2. Room service average.
3. Needs lift.
4. 50% cancellation refund must be applicable.
jaingroup gangtok Replied in few seconds
Dear Guest, Thank you very much for taking the time to share your feedback with us. We truly value your observations a ...more
VM
Vishal Moonat (Stayed 25 Jun, 2025)
group Traveller
4/5
The staff is very supportive and the hotel's arrangements are also very good
VG
Vishal Gahnolia (Stayed 21 Jun, 2025)
group Traveller
1/5
Basic amenities in room like toiletries bucket electric kettle nothing was in room ..no exaust fan so room smells in rainy season
AK
ASHWANI KUMAR (Stayed 12 Jun, 2025)
group Traveller
5/5
my stay's experience was very good. it's just around 2 minute walk to MG market while getting down to MG market and may take around 5 minute while going to hotel from MG market. I had booked from Goibibo with cheap price but my experience was fabulous as it was well cleaned and was being maintained at standard norm's of hotels. it really deserves for 2 star hotel category. staff were good. foods were pure veg. overall good to book. my photo is a screen shot of a video made of room. so couldn't show the room properly.
