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Guest Reviews & Rating for NETUK HOUSE A HERITAGE BOUTIQUE STAY

goRating

4/5

65 Ratings

27 Reviews
5
31
4
16
3
9
2
6
1
3

What our guests say?

  • great staff (12)
  • good food (7)
  • awesome view (6)
  • memorable stay (4)
  • clean room (4)
  • close location (3)
  • + 1 more
PJ
(Stayed 4 Jun, 2025)

family Traveller | 2 Reviews Written

2/5
We booked 2 rooms from 18th to 20th May via Goibibo. On arrival, only one room matched the booking β€” the second was completely different. Despite multiple discussions with both Goibibo support and the resort manager for almost an hour, we were left waiting outside with our families and luggage. Very disappointing experience. Poor coordination between the app and hotel. Not recommended for families expecting a hassle-free stay.
RG
(Stayed 5 Jan, 2025)

group Traveller

2/5
GG
(Stayed 5 Jun, 2024)

family Traveller

4/5
The hotel is located on a hill facing Mt. Kanchenjunga with a beautiful garden. Rooms are good, and food is fine. However, the check-in process was very bad. we arrived at the hotel around 02:15pm which is past to checkin time. But we were told to wait for literally one hour as the room was not ready which is very bad. we lost that day for local sight seeing. it's location and garden. it's safe and the surroundings are good.
AR
(Stayed 4 Apr, 2024)

group Traveller

1/5
Customer service is very poor. Pls don't book hotels from this site. service is horrible.
DM
(Stayed 7 Aug, 2023)

family Traveller

5/5
Excellent host! Great location ...! One can view Kangchenjunga from the room itself. The staff is very friendly, amazing food...! If anyone is planning to visit Gangtok, you must try here..!

Manager | Sonam Replied in 2 months

Dear Guest We are happy to know that you enjoyed your stay with us. Thank you

(Stayed 7 Jan, 2020)

group Traveller | 2 Reviews Written

4/5
It was a nice experience Best part, superb view of Kanchenjunga, valley and mountains. Rooms spacious and clean. Service was good. Lots of improvement required with the (inclusive) breakfast which was very limited and a bit late for those who need to leave early for sightseeing. Overall good experience. Thanks

Property Manager | Nawang Replied in 3 years

Thank you Ma'am, for your important feedback. We will take your inputs seriously and strive to improve. Netuk House Man ...more

HA
(Stayed 29 Dec, 2019)

family Traveller

4/5

Md | Sonam Replied in 3 years

Thank you for the pictures.

(Stayed 29 Dec, 2019)

group Traveller | 3 Reviews Written

5/5
Hotel, location, service, staff, food everything was excellent at Netuk

Md | Sonam Replied in 3 years

Dear Ma'am Thank you very much for the feedback. best wishes from Team Netuk House

NJ
(Stayed 29 Nov, 2019)

group Traveller | 1 Reviews Written

5/5
fantastic stay..food is also superb!! curteous staffs

Md | Sonam Replied in 3 years

Thank you for the pictures.

AR
(Stayed 19 Nov, 2019)

family Traveller | 5 Reviews Written

5/5
it's a great stay with family.neet and organised room. great room service.staff is πŸ’“,.. there food is awesome and so fresh.they also take care my little joy of bundle.tanisha,namgyal and keeps and yes the chef Krishna,few names who deserve mention there's name in this review.a memorable stay.

Manager | Netukhouse Replied in 3 days

Dear Anita Maam Thank you for your feedback. We had a great time hosting you. Hope to see you again in the future.

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