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Guest Reviews & Rating for Oaktel Hotel Grand Shiva Near ganga ghat

goRating

3.4/5

778 Ratings

249 Reviews
5
229
4
170
3
126
2
92
1
161

What our guests say?

  • Good Food (3)
  • Good Rooms (2)
  • Decent Food (2)
  • Courteous Staff (2)
  • Good Location (1)
  • cooperative staff (38)
  • + 6 more
LA
(Stayed 6 Aug, 2025)

5/5
excellent hoteo
NS
(Stayed 2 Aug, 2025)

5/5
Best Hotel In Haridwar Food is awesome And Staff is very supportive I'll recommend to everyone for stay at this hotel thanks

Oaktel Hotels Replied in 3 days

Dear Guest, thank you for taking the time to share your positive review about your stay at Oaktel Hotel Grand Shiva. We' ...more

SR
(Stayed 1 Aug, 2025)

5/5
This hotel is the best stay hotel in Haridwar. The services here delight you with a refreshing energy. We are satisfied with both the behavior of the staff and the room service. Fresh food and excellent cleanliness add to the charm of the hotel. Thanks for such facilities and friendliness.

Oaktel Hotels Replied in 1 day

Dear Guest, Thank you so much for your kind words and for choosing Oaktel Hotel Grand Shiva for your stay in Haridwar. ...more

SK
(Stayed 31 Jul, 2025)

group Traveller

5/5
nice hotel good location its also near ganga ghat and food was awsome

Oaktel Hotels Replied in 5 days

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our location near t ...more

(Stayed 9 Jul, 2025)

2 Reviews Written

1/5
total waste of money

Oaktel Hotels Replied in 7 days

Dear Guest, We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very importa ...more

MS
(Stayed 22 Jun, 2025)

family Traveller

3/5
room was average and breakfast buffet was also very average.... avoid to take breakfast buffet

Oaktel Hotels Replied in 24 days

Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that your experience with the room and breakfast bu ...more

(Stayed 19 Jun, 2025)

solo Traveller | 2 Reviews Written

1/5
total waste of money. cockroch running in entire room, room is smelling, Tv not working, services are very Bad, After call to reception, No one coming to fix the issues even asking for water glass, no one came.

Oaktel Hotels Replied in few seconds

Dear Guest, We are truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the ...more

MS
(Stayed 11 Jun, 2025)

solo Traveller | 6 Reviews Written

4/5
Cooperative & courteous staff.Ideal location for business travellers being close to SIDCUL AREA

Oaktel Hotels Replied in 1 month

Dear Guest, Thank you for your kind feedback! We’re glad to know you found our staff cooperative and courteous, and our ...more

AP
(Stayed 9 Jun, 2025)

family Traveller

1/5
Very Bad Hotel of Haridwar. Dirty Bathroom no Cleaning after Previous Check out. Mention Amenities not available in Room. They don't Provide Complementary Water bottle no Soap in bathroom no towel . used condoms are in bathroom. Ac and fan not working. no Room service staff available after 9 pm. Broken Ventilation fan in bathroom. over all Third class hotel of Haridwar. don't stay There. Nothing there to like it's A third class logde.

Oaktel Hotels Replied in few seconds

Dear Guest, We are truly sorry to hear about your experience, and we sincerely apologize for the inconvenience and disc ...more

AS
(Stayed 7 Jun, 2025)

family Traveller | 18 Reviews Written

3/5
hotel is big in size only. not in service.. they serve very very normal BF in paper cutlery.. don't have stuff to served.. Rust electric kettle and basic amenities.. cost is not worth for this..

Oaktel Hotels Replied in 1 month

Dear Guest, We’re truly sorry to hear that your stay did not meet your expectations. We regret the inconvenience caused ...more

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