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Guest Reviews & Rating for Hotel Vaishno Devi Heights

goRating

3.9/5

102 Ratings

30 Reviews
5
39
4
36
3
11
2
7
1
9

What our guests say?

  • cooperative staff (11)
  • amazing stay (11)
  • hygienic room (6)
  • tasty food (3)
  • near katra railway station (3)
TS
(Stayed 26 Jun, 2025)

group Traveller

1/5
Very unprofessional and rude behaviour of the staff including their manager sitting in the room behind the reception area. The manager specially is extremely rude and ill mannered person. Whole Staff is highly inco-operative and denies straightaway for most of things asked (Example - early check-in, late check-out, pickup and drop facility which is promised during booking but not provided etc.). We even had a quarrel when they asked for double the booking amount shown in the Goibibo app on askin ...more
GK
(Stayed 22 Jun, 2025)

family Traveller

5/5
My recent stay at the Hotel Vaishno Devi Heights was overall very pleasant. The room was clean and comfortable, with a nice view of the mountain. The staff were friendly and helpful. The hotel's location was convenient to reach Bangagna Entry point for the main Shri Mata Vaishno Devi temple and for exploring the nearby temples and market. Overall, I would recommend this hotel for its value and convenient location, but the food quality should be improved a bit more for guests.
BM
(Stayed 5 Jun, 2025)

group Traveller

5/5
Excellent room and then excellent service.Always ready to help in anything may be it's medical or any emergency...Best hotel to refer if you travel Maa Vaishnodevi Temple
SS
(Stayed 6 Sep, 2024)

group Traveller

5/5
Stay was good and even the food was also good , only in breakfast they have very limited option rest all service are good

Res Mgr | Parlad Replied in 3 months

Dear Guest, Greetings from Hotel Vaishno Devi Heights, Katra...!!! Thank you for your feedback and for taking the ...more

RR
(Stayed 4 Sep, 2024)

group Traveller

5/5
the stay was really peaceful the food was decent and all the facilities mentioned were provided
HK
(Stayed 13 Aug, 2024)

group Traveller | 8 Reviews Written

5/5
very nice stayi booked this hotel throgh goibibo web portal. it was very smoth process.hotel staff was very courteous. rooms are specious and clean. restaurant is available and room service is available. free pick and drop to katra railway station but chargeable for banganga. overall a very good hotel in katra.
(Stayed 29 Jun, 2024)

family Traveller | 1 Reviews Written

5/5
Good hotel to stay in katra near to railway station
(Stayed 26 Jun, 2024)

family Traveller

4/5
Pleasant stay at the hotel with family that included both small kids and elderly parents. Hotel staff were very cooperative and helpful.
AC
(Stayed 23 Jun, 2024)

group Traveller

5/5
It was a good stay rooms were clean the food was tasty Highly recommended
NV
(Stayed 20 Jun, 2024)

solo Traveller

1/5
Had worst experience, hotel manager's behaviour was horrible and pathetic

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