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Alaya Heritage Resort
Property Photos (34)
Videos(1)
Traveller Photos(44)
About Alaya Heritage Resort
Alaya Heritage Resort is a great choice for travellers looking for a 4 star star hotel in Darjeeling. This Hotel stands out as one of the highly recommended hotel in Darjeeling. Hotel is rated 4.1 out of 5, which is considered as very good.
From all the 4 Star hotels in Darjeeling, this property is very much popular among the tourists.
A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.
You can find numerous hotels in Darjeeling under different categories and this property is one the best hotel under its category.
What Guests Love About Alaya Heritage Resort
The Alaya Heritage Resort is located in North Point, Darjeeling, offering top facilities such as a spa, restaurant, and bonfire. Situated just 2.20 km from the Darjeeling Railway Station and 1.20 km from the Darjeeling Bus Station, the convenience of transportation is unparalleled. For travelers flying in, the Bhadrapur Airport (BDP) is only 56.50 km away, ensuring a smooth journey to and from the resort. The rooms are well-equipped with amenities including a sofa, minibar, hairdryer, fireplace, and dental kit, providing guests with a comfortable and relaxing stay. When it comes to dining options, the resort offers a restaurant, barbeque, coffee shop, and cafe, catering to a variety of culinary preferences. With its strategic location and array of amenities, the Alaya Heritage Resort is the perfect choice for travelers looking to experience the beauty of Darjeeling in style and comfort.
Alaya Heritage Resort Room Types
Room Type
Room Options
Price
Amenities at Alaya Heritage Resort
POPULAR AMENITIES
Popular Amenities
- Spa
- Restaurant
- Bonfire
- Fireplace
Basic Facilities
- Housekeeping
- Newspaper
- Wi-Fi
- Smoking Rooms
General Services
- Caretaker
- Medical Centre
- Wake-up Call
- Multilingual Staff
Health and wellness
- First-aid Services
- Activity Centre
Transfers
- Paid Shuttle Service
- Paid Airport Transfers
Food & Dining
Property RulesFor Food & Beverages
- Non-veg food is allowed
- Food from outside is allowed
- Alcohol is allowed in the premises
Guest Reviews & Rating for Alaya Heritage Resort
goRating
3.9/5
93 Ratings
What our guests say?
- cordial staff (9)
- best view (9)
- good room (8)
- excellent place (4)
- peaceful stay (4)
- near happy valley tea garden (3)
- + 6 more
family Traveller | 1 Reviews Written
group Traveller
group Traveller
group Traveller
family Traveller | 1 Reviews Written
group Traveller | 2 Reviews Written
family Traveller
group Traveller
family Traveller | 4 Reviews Written
family Traveller
Property Policies
Check-in Time: 2 PM Check-out Time: 10 AM
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Smoking within the premises is not allowed
Location of Alaya Heritage Resort
Holding No. 7/3 Lebong Cart Road, Ward No. 28, Darjeeling Municipal Corporation, P.O. and P.S. Darjeeling District 734101
Read Popular Reviews of Alaya Heritage Resort
- 3/5Shubham Kanodia
Room 301 attic premium room has best view and interior+space. No parking(already mentioned in hotel amenities) ₹200-400 for parking in parking stand for 24 hours. Hotel is situated right on the road and happy valley feels like your personal garden(its literally 12 feet away from hotel. Buffet and Food is average. Staffs are well behaved. Bad power back up. No water force in washroom tap and shower. Using bucket is better option. You have to climb stairs for attic room. The best part of the hotel is room quality and its breath taking view from balcony. You cannot call the stay a luxurious one because it lacks services i mentioned above.
- 3/5Randeep Sharma
The location of Alaya Resort is okay. Since Darjeeling has lot of traffic and one has to walk a lot, this place is between Zoo and Mall road. Each is 25 mins walk from the stay. The staff is very polite but untrained. They are like interns learning on the Job. The food is very food and reasonably priced. Water bottles were charged Rs.40+GST for 1 litre. Reception folks are okay. housekeeping is poor. maintenance of property is not upto the mark. The stay has parking but a little difficult to park. I would not choose to stay here again.
- 3/5Mainak Mondal
Services are really slow 🐌 food quality so so simple onion pakora & veg pakora was raw inside. staffs are cordial & cooperative but some Service related problems are there. all TVs are for show only. water crisis we've felt very much. shifted to another room but still water flow was too slow. located far from center. but it's situated in very quiet place. I must say the view is really awesome 👌 Rating for view and room cleanliness it's 5* (no doubt) but rest aspects are near 3*
- 3/5sumit samant
Location of the hotel is very good. Hotel is having good rooms for stay. The only problem is services are not up to the mark. Basic services like TV is not provided with channels. Iron is not provided. Food is not good. Complementary breakfast is not good only tea poha pasta papaya is served. May be due to off season they are not spending too much on Complementary breakfast. Good thing is Mall road, zoo and HMI is walkable. View of happy valley tea garden is amazing
- 3/5Anil Agarwal
room was very good and spacious with good view. we had to change the room due to wifi issues and it was done but wifi was too slow. hotel is old and little outskirts from darjeeling but if you need peaceful stay this is the one. some leakages in tap, water pressure was slow, little noisy no sound proof due to vehicles continuously running outside. breakfast was paratha, sewai and pasta and some fruits . average breakfast but staff was supportive and good.
- 4/5MUHAMMED SHADAAB
The place is excellent based on location. All the tourist spots are very nearby. Mainly for Vegetarians as this is a pure-veg hotel. Rooms are very spacious and neat. Power backup needs to be better. They do not provide hair dryers which is a con. Please note very elderly people cannot climb here as there is no lift facility and rooms are very much on high inclination. View from the hotel makes the hotel what it is.
- 4/5Rakesh Sur Chowdhury
Room wise it's a very specious, neat & clean property. View from the room is very good. Food is good also. But the problem is about their service. We have not received drinking water properly. If you want to buy drinking water bottle, even that case they have no stock. This is pathetic. But the guys around the hotel are very cordial. My suggesting please stock water bottle where we can buy atleast.
- 4/5A Mukhopadhyay
It's a very nice property. Beautiful views from the top floors. Lift is not present so it's difficult for senior citizens to climb the stairs. Maintenance is much needed as lot of faults can be noted in the rooms. MOST IMPORTANT THING IS THE NUMBER PROVIDED DOES NOT WORK AND THE PERSON DON'T RESPOND TO ANY QUERIES. Goibibo should look into this matter seriously!
- 4/5Kuber Singh
Alaya heritage resort is amazing escape from the chaos of city, with picturesque view and calmness. Balcony has the best view, staffs are very polite and always smiling. Though there are limited options but foods are tasty and feels like home
- 4/5AaYushi Shreya
Very good stay, little away from the crowd. Big rooms with separate section. All rooms have balcony with mountain view. Good service and cordial staff. Few minor things can be improved.
- 5/5pankaj zankat
was good stay in this hotel all staff was very cooperative shriya pradhan mem was very helpful and tea garden view was good ...I sugget to visit this hotel..........
- 5/5pappu sikder
great experience with the hotel. nice view with nicer people. walking distance from taxi stand. large rooms.for a change hotel room was exact same as photo 😀.
- 5/5harvinder singh
awesome view from balcony suitable for family stay lit bit far away from mall road but if you looking for peace stay go ahead ... Staff was very helpful
- 5/5Sovan Banik
It is not far away from Mall but other than this it is very good. From balcony the view of tea garden is excellant. Spacious room with good breakfast
- 4/5Drishti Neel
Wonderful resort, lovely balcony and the view is amazing. Welcomed me with nice and hot Darjeeling tea. Totally recommend.
- 2/5Mukesh Kumar
room service was not good. breakfast was not more option . lift shoud be for third floor. reception number not responding
- 5/5Janarthanan Sudharsan
very good and nice staff we enjoyed so well All the staff are very kind and well trained with Guest handling
- 5/5kundan pramanik
very very good & excellent response getting from staff & managers...thanks that kind of response....to all...
- 3/5Himanshu Bajoria
No lift. Need more dishes in morning buffet. view very good. calm and quiet place. food is good.
- 4/5NITIN SINGH
alaya heritage is a good hotel for stayingstaff behavior is good for handling customer
