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Fortune Park, Katra - Member ITC Hotels' Group
Review of Fortune Park, Katra - Member ITC Hotels' Group

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Reviews of Fortune Park, Katra - Member ITC Hotels' Group

Asia Chowk, KatraStation Road, Katra182301Asia ChowkKatraIndia

9 minutes walk to Main Bazaar

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16919204.3/5

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Why do Devotees love this property?

Close to Landmark - Only 2.4 km to the Banganga Check Post - Vaishno Devi Yatra Entry
Pure Veg Food Options - Pure Vegeterian Restaurant available at the property, Jain food is also served.
Transfers Provided - This property provides transfers to Airport.

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Guest Reviews & Rating for Fortune Park, Katra - Member ITC Hotels' Group

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4.3/5

1691 Ratings

920 Reviews

898

539

149

What our guests say?

good staff (350)
pleasant stay (195)
good room (186)
excellent food (156)
great place (109)
nice location (106)
+ 6 more

Roopali Chobey (Stayed 7 May, 2025)

family Traveller

2/5

pick and drop has not been provided as committed, also wrong bill shared by goibibo

Sanjeev mehra (Stayed 13 Apr, 2025)

group Traveller

4/5

It was a nice stay.There is nothing wrong about hotel except some service issue. Deluxe rooms are clean and spacious

Ayush tiwari (Stayed 12 Mar, 2025)

group Traveller | 10 Reviews Written

4/5

The hotel was good. location was also good. overall staff was very polite and helpful. the room and the washroom needs renovation. there was a water leakage in the room. Only central Heating worked and no cooling.

FortunePark The Atrium Replied in few seconds

Dear Mr. Tiwari Greetings from Fortune Park Katra!! Thank you for taking the time to share your feedback. We're glad t ...more

Vineet Sharma (Stayed 21 Jan, 2025)

family Traveller

5/5

my stay was short but it was excellent. i did not find anything wrong in the property starting from check in to check out. the food was amazing and staff is humble and polite. next time i am visiting vaishno devi mata darshan. i am surely staying in this property.

Brand Operations Manager | Varun Gupta Replied in 1 day

Dear Mr. Sharma Thank you for sharing such a wonderful review. We’re so happy to hear that your stay was excellent, ev ...more

rahul kurwar (Stayed 5 Dec, 2024)

family Traveller

5/5

Wow amzing hotel wonderful services & tasty food 💫💫🫶🫶🫶🫡I like it Rooms cleanings amazing Food & cleaning and Good location ❤️🫶🫶

Brand Operations Manager | Varun Gupta Replied in 1 day

Dear Mr. Kurwar Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us ...more

Nitin Saxena (Stayed 4 Dec, 2024)

group Traveller

4/5

they charged me for early check in which ideally they should not charge for a vacant room. this is morally incorrect

Brand Operations Manager | Varun Gupta Replied in 3 days

Dear Mr. Saxena Thank you so much for sharing your feedback. We truly understand your concerns regarding the early check ...more

Jaya Pathak (Stayed 24 Nov, 2024)

group Traveller

3/5

Fortune Park ITC Katra Experience - Pros - 1) Nice, clean and spacious rooms, 2) Close to Katra Market, 3) Great Spa Service, 4) Helped with delayed check out, 5) Decent breakfast, Cons - 1) Issue with shower, no response even after complain at reception, 2) Dirty cups in the rooms, 3) Multiple calls required for any room service, 4) Confusion with additional room benefits

Brand Operations Manager | Varun Gupta Replied in 6 days

Dear Ms.Pathak Greetings From Fortune Park Katra, At the outset, I would like to acknowledge receipt of your feedback an ...more

shivkant yadav (Stayed 23 Nov, 2024)

group Traveller

5/5

Brand Operations Manager | Varun Gupta Replied in 3 days

Dear Mr. Yadav ,Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We wou ...more

Saurabh Kumar (Stayed 17 Nov, 2024)

group Traveller

5/5

at the moment the property at Katra fortune is a boon to have at a pilgrimage place. the hospitality warmth and worth mentioning. the quality of food , hygienie is upto the mark . the food at the restaurant is way better than what u get outside from leading chains nathus or others at the busstand crossing ample parking space within the campus with proper view of trikuta hills. we all travellers know how the shrine board staff harassment at every level as ayatri we all suffer . fortune at katra ...more

Brand Operations Manager | Varun Gupta Replied in 9 days

Dear Mr. Kumar Thank you so much for sharing your wonderful experience at Fortune Katra ! We're delighted to hear that y ...more

Subodh Joshi (Stayed 4 Nov, 2024)

family Traveller

4/5

Brand Operations Manager | Varun Gupta Replied in 2 days

Dear Mr. Joshi , Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. ...more