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Guest Reviews & Rating for Hotel Gordon House Katra

goRating

3.8/5

186 Ratings

103 Reviews
5
64
4
68
3
22
2
10
1
22

What our guests say?

  • operative staff (38)
  • spacious room (26)
  • nice food (14)
  • nice stay (11)
  • nice location (7)
  • hot water (6)
  • + 6 more
SC
(Stayed 31 Mar, 2024)

group Traveller

1/5
Poor services & I would rate this hotel -1 . AC was not working, no facilities in the room .
BM
(Stayed 18 Apr, 2023)

group Traveller

1/5
1 Horrible The rooms were pathetic. AC was not working. Bedsheets, and towels were untidy.
PS
(Stayed 3 Apr, 2022)

group Traveller

1/5
The experience of Every service was very bad ,bathroom not cleaned ,room not sanitized nor does the dustbin cleared off,drinking water not provided,bedsheet was dirty,fan not working properly,electricity issue was regular generator started everytime after called from our end ,only staff behaviour was good and courteous.
RS
(Stayed 24 Jun, 2021)

group Traveller

2/5
1. The reverse pick up from Ban Ganga was not provided as before, but other hotels in area were providing it.2. Th electricity was not there in early morning hours not even fan were working in this hot weather and the Generator was not used by hotel. I must say for 3-4 hours at least. Bad experience this time could not sleep.

Manager | Gordonhouse Replied in 6 days

Dear Guest. Greetings of the day! We are sorry to hear that your stay was not comfortable one but let us assure you that ...more

KS
(Stayed 22 Mar, 2021)

family Traveller

1/5
The overall experience was very poor or better word to use is horrible exp.never expexted this kind of room,amenities and sercices at this price.there was not any hot water. Upon repeated request hot water was provided only for 10 mins.they mentioned that there Boiler cant kept on for more than 10 mins.in morning no hot or even no cold water was available and need to wait for approx 2 hrs before we got water supply. All the bathroom taps were leaking. Towels and bedsheets were torn. null of the ...more

Gm | Sushma Replied in 6 days

Dear Guest. We are sorry to hear that your stay with us was unpleasant. While going through the details we have found th ...more

RT
(Stayed 2 Mar, 2021)

group Traveller

5/5
Nice hotel. Good staff. Value for money. Overall good.

Gm | Sushma Replied in 10 days

Dear Guest.. Thank you so much for your feedback and we would love to see you soon in future too

PK
(Stayed 28 Jan, 2021)

group Traveller | 1 Reviews Written

4/5

Gm | Sushma Replied in 16 days

Dear Guest. Thank you so much for your stay with us and we wish to see you soon again in future too.

PB
(Stayed 5 Dec, 2020)

group Traveller

4/5
overall good experience!! peaceful environment Rooms are pretty big and well maintained Perfect place to stay.

Undefined | Undefined Replied in 10 days

Dear Guest..Greetings from Hotel Gordon house Katra!!..thank you so much for your positive feedback and we would love to ...more

LA
(Stayed 7 Mar, 2020)

group Traveller | 4 Reviews Written

2/5
Rooms are big and same as shown in pictures but they don't maintain the property well. Food was pathetic,no taste in their food. They gave very dirty blankets which were smelling very bad. They really need to work on food quality, hygiene and room cleanliness.

Gm | Sushma Replied in 2 days

Dear Guest. Thanks for your detailed feedback and we definitely will work on it to improve further.

(Stayed 6 Jan, 2020)

group Traveller | 2 Reviews Written

5/5
Very Well Experience....... Hotel staff is good...... No issue..... According to family hotel is good one for staying.....

Manager | Sushma Replied in 16 days

Dear Guest. We are glad to kkow that you had a great stay with us. Wish to see you soon in future too.

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