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Guest Reviews & Rating for Istana Resort & Spa
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4.4/5
241 Ratings
77 Reviews
5
155
4
52
3
15
2
9
1
10
What our guests say?
- good staff (30)
- comfortable stay (19)
- good food (13)
- spacious room (12)
- excellent location (8)
- superb property (7)
- + 6 more
Mohammad Azhar (Stayed 21 Jul, 2025)
3 Reviews Written
5/5
The hotel was very good, house keeping was good, service was also good, food also good, it was neat and clean, view very good, location was also good
AS
Akash Sarkar (Stayed 15 Jul, 2025)
2 Reviews Written
5/5
Such a good property I ever stay in Darjeeling..Neat & clean, Hill view spacious rooms with balcony , well decorated and courteous helpfull staffs.. it's not a negative poin but little bit far from mall and one thing should be add hand wash in the wash rooms which is very important i
SC
Sujata Chauhan (Stayed 12 Jul, 2025)
group Traveller
5/5
Hotel was amazing. Location amazing. Staff behaviour was very good and rooms were big, clean and hygienic. Overall it's a beautiful property. It's very much recommended.
AS
Abhishek Sharma (Stayed 5 Jul, 2025)
7 Reviews Written
5/5
Awesome resort. Everything is top notch. Rooms are big and spacious. Delux rooms have balcony as well. View from balcony is mesmerizing. Staff is friendly and helpful. Food is really tasty and buffet breakfast has good variety.
Great value for the price paid. Great hospitality, recommended.
Revenue Manager Replied in few seconds
Dear Guest, Namaste! We’re thrilled to hear that you enjoyed your stay and found everything to be top-notch — from the ...more
SC
SUBHASISH CHATTOPADHYAY (Stayed 25 May, 2025)
group Traveller
5/5
Very Good.
SC
Shantanu Chakrabarty (Stayed 19 May, 2025)
group Traveller
5/5
stay was excellent, lovely ambience, more than excellent view from the balcony, the welcome ceremony was touching, the staff behavior was very very sober and polite, the high tea organised was a real charm. over and all 5 out of 5.
AM
Ananta Mondal (Stayed 19 Apr, 2025)
group Traveller
1/5
We booked this hotel after seeing very good reviews but today I want to share my experience with everyone.We were here on April 13th and 14th ( 2025 ). A disgusting hotel that is only beautiful on the outside . We booked a family room which was on the fourth floor.The room was shabby and moist and bathroom was very small and smelled very bad and water leakage also. We couldn't sleep well because of the bad smell. House keeping was poor. The hotel is vegetarian but that's not a problem but the p ...more
Revenue Manager Replied in few seconds
Dear Guest, Namaste! Thank you for sharing your detailed feedback. We sincerely apologize that your stay did not meet yo ...more
ST
Shakuntala Tudu (Stayed 26 Mar, 2025)
group Traveller
5/5
It was amazing stay ❤️ ,staffs are so polite and helpful .rooms are clean , oveall it was awesome 👍🏽 ..will revisit again . definitely recommend ❤️
DM
Debasmita Mukherjee (Stayed 20 Mar, 2025)
group Traveller
5/5
it's amazing to stay here. great place great hospitality and great ambience.
AJ
Anjali Jaiswal (Stayed 16 Mar, 2025)
group Traveller
5/5
Best Hotel and best hospitality loved the ambience it's too good luxury stay awesome veg food loved it completely
