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Guest Reviews & Rating for Hotel Shanti Palace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.7/5
123 Ratings
88 Reviews
5
22
4
17
3
23
2
21
1
40
What our guests say?
- small room (13)
- hot water (11)
- bad experience (10)
- mall road (8)
- awesome food (6)
- poor service (5)
- + 5 more
Baljinder singh (Stayed 2 Jan, 2025)
group Traveller
1/5
absolutely horrible experience
i recently stayed at this hotel, and it was one of the worst experiences i’ve ever had. the washroom was filthy — it looked like it hadn’t been cleaned in weeks. there was grime everywhere, and an unbearable smell lingered throughout my stay.
as if that wasn’t bad enough, the bed was disgusting, filled with other people’s hair. it was clear that the sheets hadn’t been changed before my arrival. this level of hygiene is completely unacceptable for any hotel.
i wo ...more
KS
Kanak sarkar (Stayed 24 Mar, 2022)
group Traveller | 12 Reviews Written
3/5
It was overall so so experience, Hotel was good, staffs also helpfull, However it's little bit far from the mall road(15mins walking), room T.V was not working, View from the balcony was as perfect.
AD
Ajay Dey (Stayed 20 Mar, 2022)
group Traveller
1/5
very bad experience in hotel shanti palace, first of all the contact number didn't work , rooms r not not clean and proper bedding. geyser didn't work properly. food quality wasn't hygienic.
room service also very poor.
DM
Dipak Manwar (Stayed 12 Jun, 2019)
group Traveller
1/5
Worse hotel please don't select room area is small n
congested.
AG
Arun Gautam (Stayed 30 May, 2019)
group Traveller | 42 Reviews Written
1/5
Worst ever hotel Booked. Really very bad experience.
SS
Saket Swarnkar (Stayed 3 May, 2019)
group Traveller | 2 Reviews Written
2/5
not good experience.....light was not working and bathroom is bad.
SB
Subhadeep Bhattacharya (Stayed 4 Apr, 2019)
family Traveller
4/5
Good location. Family friendly environment. All time hot water.
AD
Anjan Debnath (Stayed 30 Mar, 2019)
group Traveller
3/5
hotel is under renovation, no room is having working tv connection, no wifi, geiser and plumbing are also not good, room was not clean, no room heater or ac, food is good but expensive.
SP
Soumitra Palit (Stayed 26 Mar, 2019)
1/5
Service is not up-to the mark. Even they are sometimes unable to provide break fast by saying our is not available and sometimes dinner by saying time over at around 7:30 pm.. Overall need to be changed..
SB
Samaresh Bhunia (Stayed 23 Feb, 2019)
solo Traveller | 1 Reviews Written
5/5
nice view form hotel also value of money
thank you team Shanti palace
