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Hotel Shanti Palace

Property Photos (13)

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Hotel Shanti Palace - Tap to explore photos

Room(3)

Hotel Shanti Palace - Traveller Photo

Traveller Photos(44)

About Hotel Shanti Palace

Overview

Hotel Shanti Palace is a great choice for travellers looking for a star hotel in Darjeeling. This Hotel stands out as one of the highly recommended hotel in Darjeeling. Hotel is rated 2.2 out of 5, which is considered as very good.
From all the Budget hotels in Darjeeling, this property is very much popular among the tourists.

A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

You can find numerous hotels in Darjeeling under different categories and this property is one the best hotel under its category.

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What Guests Love About Hotel Shanti Palace

Hotel Shanti Palace, located on Gandhi Road in Darjeeling, offers top facilities including a restaurant and lounge for guests to enjoy. The hotel is conveniently situated close to various transportation hubs, with Ghoom Railway Station just 6.40 km away, Darjeeling Bus Station 1.90 km away, and Darjeeling Railway Station 1.40 km away. Guests can relax in rooms with balconies and savor delicious meals at the on-site restaurant. The hotel's prime location and excellent amenities make it a great choice for travelers looking to explore Darjeeling and its attractions.

This hotel has received positive feedback from guests, with a strong emphasis on its location, which has been rated highly at 4.0 out of 5 by 101 users. The value for money aspect of the hotel has also been positively noted, with a rating of 1.8 out of 5 by 101 users. Guests have appreciated the cleanliness of the hotel, giving it a rating of 2.5 out of 5 based on 41 reviews. Additionally, the food at the hotel has been described as 'awesome' with a perfect rating of 5 out of 5 from 6 users. Overall, guests have had a pleasant experience at this hotel, particularly enjoying its convenient location, good value for money, cleanliness, and delicious food offerings.


Hotel Shanti Palace Room Types

Room Type

Room Options

Price

No Rooms Available

Amenities at Hotel Shanti Palace

POPULAR AMENITIES

    Restaurant
    Lounge
    Smoking Rooms
    Parking

Basic Facilities

  • Housekeeping
  • Newspaper
  • Free Wi-Fi
  • Smoking Rooms

General Services

  • Medical Centre
  • Doctor on Call
  • Luggage Assistance

Health and wellness

  • First-aid Services

Transfers

  • Paid Airport Transfers

Guest Reviews & Rating for Hotel Shanti Palace

goRating

2.7/5

123 Ratings

88 Reviews
5
22
4
17
3
23
2
21
1
40

What our guests say?

  • small room (13)
  • hot water (11)
  • bad experience (10)
  • mall road (8)
  • awesome food (6)
  • poor service (5)
  • + 5 more
NL
(Stayed 13 Mar, 2017)

4/5
gr8 hotel with good service... near the main market along with a good view from the rooms

Manager | Shantipalace Replied in 1 day

Dear Guest, Thank you for your valuable feedback, Please do come again

RB
(Stayed 29 Apr, 2017)

1/5
Long distance from Market. Its 20 mins walking from Club side.

Manager | Shantipalace Replied in 4 days

Dear Guest, we have already mentioned our location through goibibo,

MK
(Stayed 14 Oct, 2016)

1/5
Very Bad experiences .I will never stay this type of hotel.

Manager | Shantipalace Replied in 1 day

Sorry for the Inconvenienced sir, Please do come again

DB
(Stayed 9 Oct, 2016)

1/5
Worst Hotel. Basement -2 rooms are given to us @**/- per night.*

Manager | Manager Replied in 1 day

Dear Guest, Thank you for your valuable feedback, Requesting you to come again and give us another opportunity to serve ...more

VM
(Stayed 23 Sep, 2016)

4/5
Good hotel cheap price but denied complimentary breakfast

Manager | Manager Replied in 4 days

Dear Guest, Thank you for your valuable feedback.

SM
(Stayed 18 Apr, 2016)

1/5
most awkward location.Though it was written in your mail that it is on MALL ROAD, but it was not there, it was on GANDHI ROAD,very far from Mall Road, located in extreme area.Food quality was horrible and it took 2 hrs.30 mints.for the them to deliver the dinner after order and it was of worst quality,when we complained they waived off the charges but we had to sleep empty stomach with food.Only two bearers in the whole hotel, they did not ask for Room cleaning even once in 3 days,when we protes ...more

Manager | Shantipalace Darjeeling Replied in 6 days

Dear guest, Thanks for your valuable feedback, We have taken this for better services . Please do come again ...more

HB
(Stayed 20 Jan, 2016)

3/5
no supportive staff and very bad experience. Staff is not cooperative. I will not suggest this hotel to anyone.

Manager | Shantipalace Darjeeling Replied in 3 days

Dear Harish Thank You for the feedback, We feel sorry for the inconvenience. We will try to solve the problem which you ...more

MG
(Stayed 30 Dec, 2015)

1/5
This hotel is not at all good for the women as 90% of the staff in the hotel at night is drunk . Moreover they will ask for ***Rs mor as taxes which is not at all understandable because I have already given the taxes through *****

Manager | Shantipalace Darjeeling Replied in 9 days

Dear Mohak , Thanks For the feedback ,but we would like to say you that our working staffs or Night staffs never drunk i ...more

AB
(Stayed 29 Dec, 2015)

2/5
Misleading photos on the website and some of the features reviews seem fake with incorrect photos attached. Only electric blanket is provided and no heater unlike the mention in one of the featured reviews. The rooms are tiny and even though we paid for one extra guest, there was no space for another bed to be fitted in the room. Also, the geyser wasn't working properly, hence no hot water was there. After repeated complaints, the hotel boys gave us 2 buckets of hot water so that we could finish ...more

Manager | Shantipalace Darjeeling Replied in 10 days

Dear Abhipsa, Thanks for the feedback, All the photos which are uploaded in the website are genuine but you may have got ...more

SK
(Stayed 16 Dec, 2015)

1/5
Its was the worst experience in this hotel.The owner does not have any sense to speak to their guest.He is very rude and arrogant.The hotel doest not even have proper coordination with the ******** team. The owner was asking for the extra payment even after we had done all the payments online. Room are very small. They do not provide hot water on time. We do not get even cold water. Please don't spoil your trip staying here.

Manager | Shantipalace Darjeeling Replied in 1 day

Dear Deepali, Thank you for the feedback. As Per the Booking Slip You have booked only one Room But you are ...more

Property Policies

Check-in Time: 12 PM Check-out Time: 12 PM

  • Primary Guest should be atleast 18 years of age.

  • Govt. ID, Passport, Aadhar and Driving License are accepted as ID proof(s)

  • Pets are not allowed

  • Smoking within the premises is not allowed

View all 20 property policies

Location of Hotel Shanti Palace

Gandhi Road, Near Circuit House

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Read Popular Reviews of Hotel Shanti Palace

  • Braja Swain
    5/5

    The staff behaviour was very good. The appearance of the hotel was also nice. The food service was also good. It was a family trip with my wife and children. Complementary breakfast was good and other food quality were also good. Location of the hotel is very convenient. The hotel staff was good and helpful. The hotel room was spacious, neat, clean and well maintained. The room amenities were in good condition. I was able to see Mountain View from my room. I had no delay in check in and check out. We will recommend if you are going Darjeeling you should stay in shanti palace, it will surely give you the pleasure of the era.

  • Deb Dey
    5/5

    My trip to Darjeeling was excellent with Hotel shanti palace And darjeeling views from Hotel. The views of darjeeling is awesome look from Hotel. This Hotel is situated near to the Mall road And Just 5 min walking Distance. The hotel itself provide Electric blankets with no cost and the Bathroom is Totally Hygenic and The service is Good. Dinning Hall is their to accomodate Min 20 Persons nd a Large Buffet Hall is also their. This Hotel is Excellent as compared to the price its offered. i have Booked this hotel from goibibo at a Very Low Cost

  • Shyama Nand Pandey
    5/5

    This is very nicely decorated hotel.The rooms are very precious & comfortable. The room service is good.Only a few minutes walk from the square and shops.i didn't find any demerits in this hotel as mentioned in goibibo site. the staffs were goodd enough to provide speed service and overall the food quality is maintained by the management and wifi and electric blanket is complimentary.i have been transferred to Suite Room with no extra Price due to unavailability of Deluxe standard room. Recommended to all.

  • Rajeev Pandey
    5/5

    Friendly attendants and staff and great location This hotel has a great location (markets, pubs, restaurants and taxi stands are nearby). Very beautiful views. Its Darjeeling! The attendants are very helpful. The interiors are beautiful. Not a speck of dust anywhere. Only drawback was that the in house restaurant and in house bar did not offer much variety but even these can be convenient on chilly nights.This place made Darjeeling a better location for me.

  • Abhijit Kundu
    4/5

    nice hotel but the location is too bad(far away from the "Mall", which is the heart of Darjeeling. Kanchangunga view from the hotel just awesome (never forgettable). but the one thing that is Hotel room Service is very very slow and poor, I think you should improve that and there have also a problems of Hot water, you wiil not get hot water all the time,there have a time table that's very embarrassing, overall front desk manager's behaviour was too good.

  • Shaj Paul
    5/5

    service is good, i called this hotel before check in for Dinner in the night, they accepted my word and prepared dishes for us which we can't forget . the Staffs specially a room boy guy - Shan is a excellent guy who is very much dedicated for his job. room is spacious and the bathroom is fitted with geyser but its not working, after complaining to reception desk ,they changed the room immediately. thanks goibibo for arranging a wonderful trip .

  • Riddhiman Sett
    4/5

    Decent hotel.About 15 min walking distance from the mall and this route has a few slopes, quite typical of hill stations.Facilities are satisfactory and the electric bed warmers are a welcome feature. The rooms,overall and attached bathrooms were clean. The windows on the corridor offer a decent view of the hill-town.The staff are courteous. You may however opt to explore other restaurants as the in-house menu may strike you as a bit overpriced.

  • Ashok Mishra
    5/5

    centrally located and friendly hospitality .Dinning Room is excellent , peaceful place to stay in Darjeeling. Whole Darjeeling Can Be Seen from the Hotel. hotel shanti palace really provided shanti( Peace) in my stay. the fooding is excellent.Bathroom were good fitted with geyser and other amenities. I would recommend shanti palace , if you are looking for a cosy friendly place to stay, that is close to places of interest.

  • Jay Koralwala
    5/5

    Great location in darjeeling with gud ambience in the room. room was totally decorated . staffs were gud and the service provided by the hotel was satisfactory. the reception lady miss Saloni helped us in arranging our tour planning. they are gud persons and the quality is excellent. Overall gud service was provided and all amenities were their. They provided free wifi and free room heater cum electic blankets.

  • Mamta Singh
    5/5

    hotel is perfect with nice rooms.location is perfect. Just 5 min walk from main market and darjeeling railway station. hotel manager is really friendly.instead of making advance booking for cab,prefer contacting the manager for the same.he will arrange everything at a far cheaper rate. food was not good neither the quantity.prefer outside restaurant for the same.my preference-"big bite" near big bazaar.

  • Shyama Nand Pandey
    5/5

    REALLY THIS HOTEL IS FABULOUS , I HAVE EXTENDED MY BOOKINGS FROM 1 NIGHT TO 3 NIGHTS. THE FOOD WAS AWESOME AND THE HOTEL ENVIRONMENT IS EXCELLENT AND THE VIEWS I CANT FORGET. DARJEELING IS A PERFECT DESTINATION FOR TOUR. I WILL BE AGAIN GOING TO DARJEELING AND ALSO STAY IN THIS HOTEL. WOODEN FINISH ROOM WITH ELECTRIC BLANKETS AS COMPLIMENTARY.

  • Arif Asmath
    5/5

    I recently stayed with my entire family in two rooms at Shanti Palace hotel and found all the staff including the reception manager to be warm and friendly. This might not be a luxury or full service hotel but for the rates i paid this hotel is definitely value for money and also offering great views of the city and the Himalayan mountains.

  • Saurav Banerjee
    4/5

    the location of the hotel is 10-12 mnts walking distance from chowrasta mall & 5mnts(by short-cut) from darjeeling railway station.Room quality is very good but top floor rooms are much better.Room neat and clean,hot water allway's available.Food quality is good.We are thankfull to saloni mam to resolve all problems.

  • Samir Nayak
    5/5

    We enjoyed a lot while staying in this hotel. Quality of Food was awesome. Location was nice and not very far away from the market. we love to check in again in future. Hotel staff was good enough to interact with guests. overall it was a pleasant experience in the Hotel.

  • Ramesh Singh
    5/5

    Mine darjeeling trip was excellent. I have booked this hotel from goibibo with just Rs ****(approx), Free wifi and electric blanket is complimentary. Breakfast and dinner is Cheap and quality and taste is better. Location is not Bad , Near to mall road.

  • Arivazhagan Murugesan
    5/5

    The reception of this hotel is perfect . The staffs are helpful and do the work in time. Room is spacious and the bathroom is sterilised with all amenities. The corridor of this hotel is beautiful, The cook is good and the price is average.

  • Asish Das
    5/5

    Hotel Shanti Palace Provided a excellent room , Best Experience ever, a trip to be remembered in Darjeeling. Fully satisfied with the service . so yummy dinner . Best Hospitality ever !!! view from corridor was awesome.

  • Vikramsimh Mandlik
    5/5

    It is very good hotel and value for money. Location is very good. It is cheap. You can't get such a good hotel at this rate. I suggest this hotel for everyone who are going to visit Dargeeling.

  • Sujit Kumar
    5/5

    Hotel shanti palace a perfect location with good service . Fooding quality is better in darjeeling. We really love the taste of the Dinner. Thanks Goibibo.

  • Priyadarshi Mishra
    4/5

    Overall it is a budget hotel. By the locality this hotel provide its best service to guest. Food is good . Manager is very cooperative.

View All Reviews

FAQ's About Hotel Shanti Palace

Q

Which hotels in Darjeeling are best for families?

A
These hotels provide a blend of comfort, fun, and convenience for families visiting Darjeeling THE RETREAT, Yashshree Sanderling Mall Road, Hotel Himalayan Queen, Summit Grace Boutique Hotel & Spa, Darjeeling, Viceroy Hotel
Q

What are the customer ratings for Hotel Shanti Palace hotel?

A
Overall rating for hotel Hotel Shanti Palace is 2.2/5. This is based on the ratings given by 123 guests on Goibibo. You can read detailed reviews of guests and also check photos uploaded by the guests on Goibibo.
Q

What are the most popular hotels with spa in Darjeeling?

A
Some of most popular hotels in Darjeeling with exceptional spa facilities includes Central Heritage Resort & Spa The Mall Road, The Elgin, Darjeeling - Heritage Resort & Spa, Hotel Seven Seventeen, Cedar Inn, MAYFAIR Hill Resort
Q

What are the popular areas to visit nearby Hotel Shanti Palace?

A
Hotel Shanti Palace is located in Gandhi Road,Darjeeling. There are several popular areas and places nearby that you might consider visiting. Some popular areas near Hotel Shanti Palace include: 151 in Limbugaon, 126 in Gandhi Road.
Q

What are the check-in and check-out timings at Hotel Shanti Palace?

A
Check in starts at 12 PM in Hotel Shanti Palace and check out timing is 12 PM. For early check-in or late check-out, you can contact the hotel directly. The front desk is available 24 hours a day for your help.
Q

What are the top tourist attractions nearby Hotel Shanti Palace?

A
Hotel Shanti Palace located in Darjeeling offers plenty of tourist attractions to explore nearby. With few distance away from Hotel Shanti Palace, these attractions are some of the incredible escapes to visit. The list includes - 614 in Ghoom Railway Station, 597 in Darjeeling Railway Station, 534 in Tiger Hill, 511 in Rock Garden, 507 in Darjeeling Bus Station.
Q

What are the some luxury hotels in Darjeeling that ensure a memorable stay?

A
These hotels provide exceptional service, luxurious amenities, and stunning surroundings, making them perfect for a memorable stay in Darjeeling Central Heritage Resort & Spa The Mall Road, Yashshree Sanderling Mall Road, Summit Grace Boutique Hotel & Spa, Darjeeling, Summit Montana Suites & Spa at Mall, Yashshree Mall Road Darjeeling
Q

What are the popular hotels nearby Hotel Shanti Palace in Gandhi Road,Darjeeling?

Q

How many types of rooms are available at Hotel Hotel Shanti Palace?

A
Hotel Hotel Shanti Palace has 2 types of rooms.

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Hotel Shanti Palace Other Details

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More About Hotel Shanti Palace

Distance From City Centre 1.3 km
Best Rated Hotel in Other Area of Darjeeling Summit Mall Stone Hotel, Darjeeling
Nearby Area Gandhi Road
Address Gandhi Road, Near Circuit House
Check-out 12 PM
Check-in 12 PM

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