Windamere Hotel - A Colonial Heritage

Our stay was wonderful and memorable. The hospitality from everyone was exceptional, and we were particularly impressed with the dining staff. All the staff at hotel were some of the most kind and helpful people we've encountered. Service was prompt. The hotel's gardens were picturesque, and its location was ideal.Unfortunately, there was one minor incident that marred our experience. A housekeeping staff member wrongly accused us of either breaking or taking a drinking glass without any proof, arguing loudly for several minutes. While we remember only receiving one drinking glass at check-in, her behavior was unprofessional and unnecessary. We believe that this staff member could benefit from additional training in guest relations to handle such incidents respectfully. Despite this minor issue, the overall experience was fantastic, and we would love to come back again.

Windamere hotel is a Heritage and, the plantation suite offered a glimpse into the old days of the British Raj. The testimonials of the previous guests are proof that then and now despite the challenges, the hotel has evolved admirably. We had the breakfast included with our suite and, it was very tasty and cooked to perfection. A very big thanks to the housekeeping team for placing hot water bags underneath the blankets every night before bedtime. And also a kind thanks to their MD Elizabeth for her amiable hospitality and keen attention to the guests. We were able to connect more deeply as a family and understand each other more in such a serene, calm setting.

This hotel is in the best place in the Darjeeling. Having said that it’s a heritage hotel and maintained nicely. The Food is very selective and there is no option to order in the restaurant. The rooms and bar was freshly painted and same has been not dried during our stay and thus damaged my winter jacket.Also the bathtub was painted and the paint were peeling off while taking bath.

We had a lovely stay in the this beautiful property and enjoyed every bit of its quaint charm and colonial heritage. The staff was wonderful- polite, warm and courteous at every point. Great location as we could easily walk down to the shopping areas and to the observatory point to see the beautiful Kanchenjunga.